What are some common issues when setting up BeMEApps' apps, and how can they be resolved?
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What problems do people usually face when installing BeMEApps’ apps, and how do you fix them?
A useful setup checklist is to check visibility, scope and conflicts separately.
If nothing appears, confirm that onboarding is complete, the feature is enabled and the correct live theme has the required app embed or block. Also check the app's page, device and audience rules.
If it appears only on some pages, compare the templates and product eligibility. Test in a private window so an earlier dismissal or frequency cap does not confuse the result.
If styling or mobile controls break, test overlapping widgets individually and compare against an unchanged theme copy. Avoid pasting random fixes into the live theme before identifying the cause.
If the app dashboard will not load, capture the exact error and check browser privacy or extension interference without broadly disabling security settings.
For support, provide the app name, theme/version, page path, steps to reproduce and a screenshot with customer information hidden. There is no need to share your Shopify password or API credentials. What symptom are you seeing?
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